Changes & Incidents
Change Request (Client/Internal/Supplier), Cancellation dan penalty, Refund Request, dan Incident — exception management lintas project.
Change Request Terbuka
3
Total Cancellation
3
Refund Terbuka
—
Incident Terbuka
2
| Cancellation | Booking | Project | Alasan | Penalty | Refund Eligible | |
|---|---|---|---|---|---|---|
| CNX-003 | transport TRN-1037 | Palu MICE Conference 2026 | Airport pickup dibatalkan — traveler menggunakan kendaraan pribadi. | Tidak ada | Tidak Eligible | |
| CNX-001 | flight FLT-1023 | Abu Dhabi Corporate Gathering | Traveler membatalkan perjalanan karena kondisi mendesak keluarga. | Rp 5.000.000 | Eligible | |
| CNX-002 | hotel HTL-1023 | Abu Dhabi Corporate Gathering | Room Block B digabung ke Room Block A — kelebihan booking dibatalkan. | Rp 3.750.000 | Eligible |